HELP & SUPPORT
How does the CycleVille bike valuation work?
Is the bike valuation free?
Am I required to sell after receiving an offer?
What types of bikes do you buy?
Do you buy electric bikes?
Can I sell a bike with scratches or signs of use?
What information do I need to provide?
Will my offer change after the bike is inspected?
How long is my offer valid for?
Is collection free?
Where do you collect from?
Can I drop my bike off instead of arranging collection?
Do I need to package my bike?
How quickly can my bike be collected?
When will I get paid?
How will I be paid?
What proof of ownership do I need?
Do I need the original purchase receipt?
Can someone else hand the bike over for me?
Can I change my mind after accepting an offer?
What happens to my bike after you buy it?
How is my personal information used?
How can I contact CycleVille?